Voluntary Recall Alert

FRIGIDAIRE RECALLS  CERTAIN SMOOTHTOP ELECTRIC RANGES WITH ROTARY KNOBS AND DIGITAL DISPLAYS

Frigidaire Canada has announced a voluntary recall of the following products. Consumers should unplug and stop using recalled products immediately.

Manufacturer: Frigidaire

Canadian Distributor: Frigidaire

Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or 3) heat to different temperatures than those selected by unit controls. These characteristics create fire and burn risks for consumers.

Incidents/Injuries:  Frigidaire is not aware of any reports of serious injuries or substantial property damage in Canada related to these issues. In the United States, Frigidaire has received four reports of minor injuries and two reports of minor property damage.

Description and Affected Models: All models beginning with the letters and numbers set out below, and falling within serial number ranges VF122xxxxx to VF831xxxxx or NF122xxxxx to NF806xxxxx are included in the recall ("Affected Units").

The model and serial number can be found by opening the range drawer at the base of the unit. The information plate appears on the right side of the frame.

Sold by: Retailers across Canada.

Dates distributed: The Affected Units were sold in Canada from approximately June 2001 to September 2008.

Manufactured in: Canada and the United States

Remedy: Consumers should immediately stop using the Affected Units and contact Frigidaire (or Sears Canada if the unit was purchased there) to schedule a free repair.

Consumers should confirm that they have one of the affected products by checking the serial plate, and matching both the serial and model numbers provided above.

Consumer Contact: Consumers should contact Frigidaire toll free at (877) 609-7857  from 7 am to 8 pm Eastern Time, Monday - Saturday. They may also visit the recall website www.SmoothtopRangeRecall.ca.

Consumers who purchased their product at Sears Canada should call Sears Canada toll free anytime at (866) 691-9948, Monday - Saturday.

Smoothtop Ranges with rotary knobs and digital displays.  

Rotary knob surface element controls with digital displays

Serial plate is located by opening the range drawer at the bottom of the unit.